Donley Services knows that cleaning carpets is important to the home owner’s health, safety, wellness, and comfort. Yet, perhaps no part of a home’s cleanliness is as neglected as its carpets. It is important to have carpets cleaned professionally and to apply carpet protector once per year. Doing so validates the carpet manufactures warranty. Our carpet cleaning service is 100% guaranteed or we give you your money back. In fact, if you apply carpet protector, you will receive a complimentary cleaning in 6 months free.

Donley Services uses a 12 step cleaning method, insuring overall quality and client satisfaction.

HOW TO PREPARE FOR YOUR CARPET CLEANING

1. Remove any small items from your floors such as floor lamps, chairs, small tables, etc. from any areas that are going to be cleaned.
   
   
2. Remove all breakable items from furniture tops that will have to be moved to clean the carpeting.
   
   
3. Tie or pin up any full-length draperies so that they will be at least 6 inches off the floor.
   
   
4. Tie or pin up any skirts on upholstered furniture, which may be touching the carpet.
   
   
5. China cabinets, computer equipment, large sofas and fragile furniture cannot be moved. We can clean carpet under such items if there is room or we can edge right around the base.
   
   
6. Please advise our technician beforehand of any special instructions to follow when moving your furniture, i.e. weak legs, loose tops or previous repairs.
   
   
7. Let our technician know of any spots or stains which may require special cleaning.
   
   
8. Have your pets put in a safe, quiet place where our cleaning will not disturb them.
   
   

12 STEP CARPET CLEANING PROCESS

Step 1: Pre-Inspection - Our technician will walk through your home with you to visually inspect the carpet. He will identify potential permanent stains and give you an evaluation of expected results, as well as listen to any concerns you may have.

Step 2: Commercial Pre-Vacuum - Dry soil is removed by thoroughly commercially power vacuuming. Removing dry soil is one of the most vitally crucial steps in any cleaning process.

Step 3: Furniture Moving - Our regular pricing includes moving sofas, chairs, tables and smaller items. Beds, dressers, and heavier pieces cost extra to move. One of our consultants can quote the exact cost to move any heavier pieces. Please note that Donley Services will not move any furniture that includes any electronics on top of or inside the furniture.

Step 4: Pre-Spray - A preconditioning agent is applied to emulsify and break down traffic area soil and general spots for a more thorough cleaning.

Step 5: Pre-Spot - Difficult spots are pre-treated with special solutions to increase chances of removal.

Step 6: Pre-Grooming/Agitation - A professional carpet groomer or rotary brush is used to further loosen the soil.

Step 7: Soil Extraction and Rinse - The carpet is then thoroughly rinsed using a powerful extraction cleaning system without over wetting the carpet or leaving a sticky residue behind.

Step 8: Neutralizer - Every carpet that we clean is pH balanced afterwards so that there is no sticky residue left behind. This also leaves your carpet soft and fresh.

Step 9: Post Spot - Any spots or stains still remaining will get extra treatment with our specialty spotting solutions.

Step 10: Post Groom - Your carpet is groomed with a professional groomer so that the pile of your carpet is standing tall when we leave. Post grooming helps the carpet pile dry faster and in the right position.

Step 11: Speed Dry - High velocity air movers are placed on the carpet immediately after cleaning to promote faster drying.

Step 12: Post Cleaning Inspection - Our technician will walk through your home with you to point out the cleaning results to make sure that you are completely thrilled with the job.

> Donley Services moves most furniture, sectionals, end tables, sofas, and chairs. Unmovable furniture would include beds, china cabinets, entertainment centers, etc.
> With one carpet service every client receives a lifetime carpet spotter bottle and carpet booties.

Please call us and talk to us about our maintenance program and life time customer program.

 
Other Services
Red Dye removal, blood removal, emergency water extraction, vomit removal, mildew and fungicide treatments, deodorizers, carpet protects, and more.