|
|
Joe
Donley
General
Manager
Customer Services, Sales, & Marketing
|
Brad
Donley
Operations
Manager
Customer Services, Sales, & Marketing |
In
2005, I committed my time and energy to building a family
business around integrity and quality work for the customer.
Most of my day is centered on meeting with customers
to constantly adapt a cleaning schedule that best suits
their needs.
I m blessed
with an amazing wife, Jenn and 2 children. I have been
a resident of St. Charles County since 2005 after graduating
from Truman State University and being honorably discharged
from the U.S. Army. |
|
He
has been a valued member of Donley Services since 2004
and contributes the growth of the company to dedication,
hard work, and honesty. Brad’s
straightforward honest approach combined with his expertise
in the building service contract cleaning has allowed
Donley Services to achieve its high level of client
satisfaction. Brad’s most important goal for 2010
is grow the Carpet and Hard surface floor cleaning company
by 25 percent.
Brad
Donley is married to his wife, Sara, and they live in
St Charles County. He enjoys, hiking, traveling, and
St Louis Cardinals baseball.
|
|
We assign each account a customer service manager. We employ the
latest technology to effectively communicate with customers on a
regular basis. This allows us to identify opportunities for improvement
before they become problems and to address concerns immediately
if they come up. Our customers love the direct access to their individual
account manager.
We are unique in our industry because we do not keep customers by
contract but by service. We are so confident in our service that
we offer 30-day “outs” from day one in our service agreements,
and we find that this allows us to focus exclusively on the customer’s
needs.
|
